Southeast HVAC News
Honeywell Introduces Remote
Monitoring Service for Residential Heating and Cooling Systems.
Innovative Offering Provides Contractors
24-hour Access to Home owners Heating and Cooling System.
Monitoring Service Alerts Homeowners Before Problems Occur.
Honeywell announced its latest
connected home innovation: 24-hour remote monitoring for residential
heating and cooling systems that gives homeowners peace of mind and
enables contractors to spot HVAC trouble early, fix problems
remotely, or proactively schedule a service call with the customer.
During the 2014 AHR Expo in New York City today, Honeywell announced
its latest connected home innovation: 24-hour remote monitoring for
residential heating and cooling systems that gives homeowners peace
of mind and enables contractors to spot HVAC trouble early, fix
problems remotely, or proactively schedule a service call with the
Contractors can also enhance their service by remotely detecting
HVAC system issues and correcting the issue before it results in a
system breakdown. In addition, the Contractor Portal feature offers
homeowner who opt into the remote monitoring service cost savings by
ensuring that the HVAC system is operating at maximum efficiency and
not wasting dollars by heating and cooling unnecessarily.
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Any of Honeywell's
connected thermostats will send a homeowner's HVAC system
information through the secure Connected Contractor Portal,
which can be accessed remotely via the web at any time by a
contractor. The diagnostics tool allows the homeowner's
designated heating and cooling contrator to monitor the home
HVAC system to ensure that it's running at peak performance,
spot trouble early and fix any issues remotely, or by scheduling
a service call with the homeowner, when required.
"The Contrator Portal provides an unprecedented level of
customer service for today's conntected homeowner, and continues
Honeywell's tradition of firsts," says Brad Paine, director of
Honeywell Software and Energy Management Solutions. "Not only
are we providing consumers with peace of mind, but our business
management tools will also increase efficiency and profitability
for contractors, allowing them to form consultative, proactive
service-based relationships with their customers," Paine says.
With this remote monitoring feature, contractors can:
• Capture current and historical HVAC data. This gives
contractors a better understanding of their customers' HVAC
system performance, and identify service needs and efficiency
• Spot trouble before
it happens. Contractors can view data graphed over time, monitoring
patterns and inconsistencies that could indicate a problem with the
furnace and/or air conditioner operation
• Save time and money.
By accessing data through the Contractor Portal, contractors can
solve simpole issues by phone instead of sending a technician. For
bigger issues, they can proactively shedule a service call and know
what products to bring based on diagnostic results.
Homeowners can find a certified contractor to provide remote
monitoring at the touch of a button through the easy-to-use
Honeywell Total Connect Comfort app, the top-rated thermostat app by
consumers on both Apple iTunes and Google Play.
For additional information, visit
www.yourhome.honeywell.com, or view this video detailing the
The Connected Contractor Portal.