Southeast HVAC News
Rinnai America Unveils
Cutting Edge Customer Experience Facility.
Multifunctional facility will serve as
a center of expertise for industry events, training seminars,
customer visits and product demonstrations
Rinnai, the number-one selling brand of tankless water heaters in
the United States and Canada, has launched a state-of-the-art
customer experience facility at its U.S./Canada headquarters in
Peachtree City, Georgia. The facility will be an engaging,
multifunctional space designed to enhance customer knowledge and
contractor expertise through meetings and demonstrations, selling
and technical training sessions, industry events and customer
"We are constantly creating innovative solutions through teamwork
and technology for our dealers, installers, customers and consumers.
Naturally, we wanted to create a versatile physical space to
generate and display those solutions," said Susan Mittelbrun, Vice
President of Marketing at Rinnai America Corporation. "The space is
designed with bright materials and an open concept to nurture
inventive thinking for bold products."
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multifunctional facility serves as one open space for larger
gatherings or can be split to serve multiple functions allowing
for live installs and product teardowns.
The room is comprised of state-of-the-art technical and AV
equipment and live fire for demonstrating the entire Rinnai
residential and commercial portfolio, including tankless and
hybrid water heating solutions, boilers, direct vent wall
furnaces and vent free heaters. The demonstration area showcases
working Rinnai product for commercial and residential
applications fully equipped with multiple fixtures to
demonstrate product capabilities.
"In addition to being a multipurpose area for people to come
together, our facility will allow customers to experience
Rinnai's story of the inspiration that goes into engineering
highly efficient water heating and heating solutions that
provide enhanced comfort, enduring quality and peace of mind,"
Rinnai America Corporation, a subsidiary of Rinnai Corporation
in Nagoya, Japan, was established in 1974 and is headquartered
in Peachtree City, Ga. Rinnai Corporation manufactures gas
appliances including tankless water heaters, a wide range of
kitchen appliances and heating and air conditioning units. As
the technology leader in its industry, Rinnai is the largest gas
appliance manufacturer in Japan and is the No. 1 selling brand
of tankless gas water heaters in the United States and Canada.
Annual corporate revenues, including those of its subsidiaries,
are in excess of $2.8 billion. With a global perspective to
create 21st century products for the home and business, Rinnai
Corporation commits itself to safety and the pursuit of
comfortable lifestyles. For more information about Rinnai's
entire product line, visit