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Southeast HVAC News
XOi empowers contractors to deliver
shared advantages with multi-channel partner network
capabilities.
New enhancement allows contractors to standardize
communication and collaboration inside their organization
and with external partners |
 XOi
Technologies, providers of a cloud-based mobile application
that empowers field service technicians to provide industry-leading
service and transparency, announces groundbreaking multi-channel
workflow and knowledge base capabilities that equip contractors to
standardize communication and collaboration inside their
organization and with external partners.
Multi-channel workflows and knowledge base capabilities are part of
the launch of XOi Partner Networks within the XOi Vision app. By
allowing field service providers to easily share resources and
information across their organization and with any affiliates within
their partner network, XOi now streamlines workflow automation, job
documentation, and resource management and sharing amongst
contractors, technicians, subcontractors, dealers, distributors, and
manufactures - helping to ensure all jobs stay on track and meet
quality standards.
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“On every job,
commercial and residential service techs navigate a complex system
of relationships that include customers, equipment manufacturers,
distributors, and their own management and support teams,” said
Aaron Salow, founder and CEO of XOi. “With XOi Partner Networks, our
users can share the benefits of XOi’s world-class visual
documentation and remote support solutions across those
relationships. By allowing XOi users to create their own network of
partner organizations and groups, we’re able to extend the
efficiency and transparency XOi delivers and maximize the advantages
for all parties involved.”
With XOi Partner Networks, users can enhance their existing
configuration with:
• Multi-channel
workflows: Contractors and technicians can share standardized
processes among selected partners in the XOi Vision app, ensuring
quality control and proper work documentation.
• Multi-channel
knowledge bases: Contractors and their selected partners can create
a centralized hub to contribute and access shared resources,
including valuable equipment documentation, training materials, best
practices, and more.
The goal of XOi Partner Networks is to ensure that every technician
has the knowledge, training, and resources needed for every job. To
learn more about XOi, visit
http://www.xoi.io/.
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